Patient Information

What Our Patients Say: Josey Lane Dentistry Reviews

When you look through Josey Lane Dentistry reviews, you'll notice a pattern. Patients who once dreaded the dentist chair now describe feeling calm, respected, and cared for. Our Carrollton, TX team welcomes new patients at every stage, whether you're nervous about your first visit or you've trusted us for years. We also keep insurance and payment options transparent, so cost never feels like a hidden surprise before care begins.

Why Patients Trust Us

Why Patients Trust Josey Lane Dentistry

Patients often tell us our team takes time to explain each step of treatment instead of rushing through appointments. Dr. Melissa Scaggs, DDS, MAGD, holds Master status in the Academy of General Dentistry and is a Dementia Certified Practitioner. That background shapes how our whole team approaches gentle, patient-centered care, especially for older adults and anyone managing a complex health history. Dr. Lindsay Penchan, DDS, brings that same unhurried approach to root canals and extractions, so patients feel informed rather than pushed through. You can read more about both doctors on our About Us page, or visit our Patient Information hub for details on what to expect at your visit.
The Josey Lane Dentistry team

Real Patient Reviews & Testimonials

The dentist testimonials Carrollton patients share with us tend to fall into a few common themes. Below are the kinds of comments we hear most, drawn from patients across Carrollton and nearby Farmers Branch, Addison, and Coppell.

Comfort & Anxiety-Free Care

Many patients tell us they avoided the dentist for years before finding our office, sometimes describing themselves as "petrified" before that first visit. They leave saying the experience felt calmer than expected, thanks to gentle explanations and an unhurried pace.

Gentle, Skilled Hygiene Team

Our hygiene team hears frequent praise for cleanings that feel thorough but never harsh. Patients notice the care taken to walk through what shows up on X-rays and how to keep their smile healthy between visits.

A Family-Like, Unhurried Experience

Patients often describe our office as feeling like family, noting the warm rapport between doctors, hygienists, and the front desk. That relationship-first culture is something we work hard to protect as our practice grows.

Verified Reviews from Carrollton & Nearby Communities

If you're searching for a highly rated dentist in Carrollton, TX, reading Carrollton dentist reviews before your first visit can help you know what to expect, from our early-morning hours to our sedation options for anxious patients.

Everyone in the office is great! From the front desk, dental assistant, insurance specialist to the doctors - all were friendly, courteous and delightful. I am scared of dentists, but they made me feel comfortable and at ease. Thank you!!
Dee Hennigan
I have been going to this practice for over twenty years and have had a wide variety of services from Josey Lane. Both Dr. Scaggs and Dr. Penchan do amazing work as well as the rest of the staff, and the front office is awesome. I absolutely love going to them and highly recommend!
Sandy Smith
As a caregiver for my husband, we totally approve of the Josey Lane Dentistry. They are friendly, professional, in all aspects. They have taken very good care of both of us.
Marguerite Brewer
Great service. Entire staff is friendly and the two main dentists are great and take their time with you. I would recommend this dental practice to anyone I know.
Kumari Anderson
Very pleased with my decision to switch to JLD several years ago. You really get a sense of excellence from everyone. The caring, friendly atmosphere makes the experience extremely nice. Very pleased with my dentist office.
Clint Adams
Dr. Skaggs did a great job recementing my crown! Painless shot and bite feels perfect! So thankful she was able to work me in last minute!!
Audrey Stansbury

Frequently Asked Questions

How do I leave a review for Josey Lane Dentistry?
We'd love to hear about your visit. The easiest way is to search for Josey Lane Dentistry on Google and select "Write a review" on our Google Business Profile listing. If you have any trouble finding us, you can also reach our team at 972-242-1592 or email frontdesk@joseylanedentistry.com and we will point you in the right direction. We read every review and use your feedback to keep improving care.
Is Josey Lane Dentistry accepting new patients?
Yes, we welcome new patients of all ages, including those with dental anxiety or more complex medical needs. Before your visit, you can fill out your [patient forms](/patient-information/patient-forms) online to save time at check-in.
Welcome to Our Practice

Your Story Could Be Our Next Review

Ready to find out why so many patients keep coming back to Josey Lane Dentistry? Whether it's your first visit or your fiftieth, our team is ready to give you the same gentle, unhurried care you've read about here.